Level III Support Engineer Superstar
Commercial IT Solutions is currently seeking an experienced Lead Engineer IT Support Engineer to join our team in San Antonio, TX. If you have a desire to help others and work alongside other talented Engineers, this could be the place for you!
Job Responsibilities:
- Provide escalation support for other engineers in our help desk
- Create migration plans for our cloud services with our existing and potential customers
- Support existing customer servers and networks
- Work support tickets
- Conduct post migration reviews
- Lead IT Platform migration projects to our cloud services to successful conclusion
- Conduct Network assessments
- Direction, coordination, implementation, execution, documentation, control and completion of specific projects and on-going service support, ensuring consistency with company strategy, commitments, and goals
- Other Related duties as assigned
Requirements
Education and Experience:
- Minimum of 3 years of relevant work experience in a similar role
Abilities and Skills:
- Experience with Microsoft Server 2003-2016, Exchange 2003-2010, Small Business Server, SQL, VMware, Cisco, Citrix and LAN/WAN
- Strong active directory, group policy, and Exchange experience required
- ConnectWise experience Preferred, but not required
- Excellent communication skills: Written and verbal
- Great customer service skills
- Law Office/Legal industry experience is a plus
- Project management experience is a plus
- Ability to travel within and possibly outside of San Antonio
Compensation and Benefits:
- Competitive salary; commensurate with experience
- Medical
- Dental
- Vision
- 401K
- Team Outings
- Anniversary Celebrations
- Small Company with a Startup Environment
- Fun Culture
To Apply:
Please submit your resume via the “APPLY NOW” button or send email to
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