Level III Support Engineer Superstar


Commercial IT Solutions





Commercial IT Solutions is currently seeking an experienced Lead Engineer IT Support Engineer to join our team in San Antonio, TX. If you have a desire to help others and work alongside other talented Engineers, this could be the place for you! 

Job Responsibilities:

  • Provide escalation support for other engineers in our help desk
  • Create migration plans for our cloud services with our existing and potential customers
  • Support existing customer servers and networks
  • Work support tickets
  • Conduct post migration reviews
  • Lead IT Platform migration projects to our cloud services to successful conclusion
  • Conduct Network assessments
  • Direction, coordination, implementation, execution, documentation, control and completion of specific projects and on-going service support, ensuring consistency with company strategy, commitments, and goals
  • Other Related duties as assigned


Education and Experience:

  • Minimum of 3 years of relevant work experience in a similar role

Abilities and Skills:

  • Experience with Microsoft Server 2003-2016, Exchange 2003-2010, Small Business Server, SQL, VMware, Cisco, Citrix and LAN/WAN
  • Strong active directory, group policy, and Exchange experience required
  • ConnectWise experience Preferred, but not required
  • Excellent communication skills: Written and verbal
  • Great customer service skills
  • Law Office/Legal industry experience is a plus
  • Project management experience is a plus
  • Ability to travel within and possibly outside of San Antonio

Compensation and Benefits:

  • Competitive salary; commensurate with experience
  • Medical
  • Dental
  • Vision
  • 401K
  • Team Outings
  • Anniversary Celebrations
  • Small Company with a Startup Environment
  • Fun Culture

To Apply:
Please submit your resume via the “APPLY NOW” button or send email to

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