Level III Support Engineer Superstar

Firm:

Commercial IT Solutions


Type:

Support


Hits:

1236


Commercial IT Solutions is currently seeking an experienced Lead Engineer IT Support Engineer to join our team in San Antonio, TX. If you have a desire to help others and work alongside other talented Engineers, this could be the place for you! 

Job Responsibilities:

  • Provide escalation support for other engineers in our help desk
  • Create migration plans for our cloud services with our existing and potential customers
  • Support existing customer servers and networks
  • Work support tickets
  • Conduct post migration reviews
  • Lead IT Platform migration projects to our cloud services to successful conclusion
  • Conduct Network assessments
  • Direction, coordination, implementation, execution, documentation, control and completion of specific projects and on-going service support, ensuring consistency with company strategy, commitments, and goals
  • Other Related duties as assigned

Requirements

Education and Experience:

  • Minimum of 3 years of relevant work experience in a similar role

Abilities and Skills:

  • Experience with Microsoft Server 2003-2016, Exchange 2003-2010, Small Business Server, SQL, VMware, Cisco, Citrix and LAN/WAN
  • Strong active directory, group policy, and Exchange experience required
  • ConnectWise experience Preferred, but not required
  • Excellent communication skills: Written and verbal
  • Great customer service skills
  • Law Office/Legal industry experience is a plus
  • Project management experience is a plus
  • Ability to travel within and possibly outside of San Antonio

Compensation and Benefits:

  • Competitive salary; commensurate with experience
  • Medical
  • Dental
  • Vision
  • 401K
  • Team Outings
  • Anniversary Celebrations
  • Small Company with a Startup Environment
  • Fun Culture

To Apply:
Please submit your resume via the “APPLY NOW” button or send email to

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