If your company gets computer support from a managed services provider then no doubt they have made many promises.One of the most common claims these companies make is that they will be proactive and prevent problems before they happen.
These promises sound good but remember that they can still be broken.
This is why we ask if you would prefer getting a guarantee instead of a promise?
When the voyage of the famous ‘unsinkable’ RMS Titanic began, it contained known vulnerabilities that were ultimately a factor in the tragedy.
Unfortunately, the bulkheads designed to prevent that ship from ever sinking actually allowed the sea to flow over their tops and doomed the ship.
What are the known IT Support vulnerabilities that will cause you downtime and how can you prevent them?
If you have been around the selling game for a while then no doubt you have heard someone make the comparison that his or her product is more like a Mercedes and the competitor is a Honda.
Of course, the idea behind this is to show that their product or service has a lot more value that justifies a higher price.
However, when it comes to comparing cloud computing to traditional IT support this comparison simply does not work! We say the cloud is more like a Helicopter and traditional support is a Honda, find out why!
The cloud has been around for some time without making waves but it’s latest evolution, the virtual desktop, is finally going to make cloud computing a game changer!
In fact in a recent sales meeting I candidly told an IT Director that our CIT Cloud Office would completely elminate his position.
Read more to find out what his reaction was to my statement and the full impact of the cloud!
The cloud has been around for some time without making waves but it’s latest evolution, the virtual desktop, is finally going to make cloud computing a game changer!
In fact in a recent sales meeting I candidly told an IT Director that our CIT Cloud Office would completely elminate his position.
Read more to find out what his reaction was to my statement and the full impact of the cloud!
I know the idea of shotgun marketing sounds ominous but really, it is very similar to a shotgun wedding. In this situation, a man finds himself at gunpoint getting married with little or no thought. However, this illustration does not fully explain shotgun marketing but read on to learn exactly what it is and how to avoid this common mistake.
Ready Fire, Aim
Everyone knows that you have to aim before you fire but for some reason many companies simply do not ‘aim’ their marketing by planning. Lack of preparation is one of the key mistakes that lead to failed campaign...... 
